Effective upon electronic acceptance through the applicable online agreement form or payment link.

This Service Agreement & Terms of Service (the "Agreement") is entered into by and between Six Bits Media, LLC (the "Company") and the client, business, organization, or individual identified through the applicable online agreement form or payment link (the "Client"). By checking the terms acceptance box, completing or submitting the applicable online agreement form or payment link, electronically signing, or completing payment, the Client agrees to be legally bound by this Agreement.

1. Parties

1.1. Company / Service Provider: Six Bits Media, LLC, 650 Warrenville Rd, Suite 100, Lisle, IL 60532, USA. Email: info@sixbitsmedia.com. Phone: (331) 208-9834 / (779) 234-8558. Representative: Grigore Guzun, President.
1.2. Client: The Client’s business name, representative name, email, phone number, and any other details entered by the Client in the applicable online agreement form or payment link shall be used to identify the Client and provide the Purchased Service.
1.3. The Company and the Client may each be referred to as a "Party" and together as the "Parties."

2. Order Details, Online Agreement Form, Payment Link, and Acceptance

2.1. The Client’s Purchased Service, price, billing cycle, payment details, commission percentage if applicable, lead closing responsibility if applicable, notes, comments, special terms, and any selected options shall be the information entered, selected, or displayed in the applicable online agreement form or payment link.
2.2. The applicable online agreement form or payment link forms part of this Agreement only for the purpose of identifying the Purchased Service, price, billing cycle, payment details, selected options, Client information, commission percentage if applicable, lead closing responsibility if applicable, notes, comments, and special terms. This Agreement controls all refund rules, guarantees, service acceptance rules, liability, intellectual property, chargebacks, and legal protections.
2.3. By checking the terms acceptance box, submitting the applicable online agreement form, completing payment, electronically signing, or submitting the applicable payment link, the Client confirms that the Client has read, understood, and agreed to this Agreement.
2.4. The Client agrees that the details entered or selected in the applicable online agreement form or payment link are accurate and may be relied upon by the Company for purposes of providing the Purchased Service.
2.5. In the event of a conflict, the applicable online agreement form or payment link shall control only the Purchased Service, price, billing cycle, payment details, selected options, Client information, commission percentage if applicable, lead closing responsibility if applicable, notes, comments, and special terms entered, selected, or displayed in the applicable online agreement form or payment link. This Agreement shall control all refund rules, guarantees, service acceptance rules, chargeback rules, liability limits, intellectual property terms, and other legal terms.

3. Scope of Services

3.1. The Company shall provide the Purchased Service selected, listed, or described in the applicable online agreement form or payment link.
3.2. The exact Purchased Service included in the cooperation shall be determined only by the applicable online agreement form or payment link accepted by the Client.
3.3. Any service not listed, selected, or described in the applicable online agreement form or payment link is not included.
3.4. The Company may update, modify, add, remove, or change its general service offerings at any time. Such changes shall not affect the Client’s already purchased service unless the Client purchases or accepts a new service through a new online agreement form or payment link.

4. Fees and Payments

4.1. The Client shall pay the Company Fees for the Purchased Service in the amount and billing cycle shown in the applicable online agreement form or payment link. “Company Fees” means amounts paid directly to the Company for the Purchased Service.
4.2. Company Fees may be refundable or non-refundable only under the refund rules stated in this Agreement.
4.3. Company Fees cover only the Purchased Service selected and paid for by the Client through the applicable online agreement form or payment link.
4.4. Any refund or money-back guarantee applies only to Company Fees and only under the refund rules stated in this Agreement. Third-Party Costs are not Company Fees and are non-refundable by the Company unless the applicable third party refunds them.
4.5. Payment shall be processed through the applicable online agreement form or payment link.
4.6. The Client authorizes the Company and/or its payment processor to charge the Client according to the applicable online agreement form or payment link.
4.7. Submission, acceptance, or electronic signing of this Agreement without completed payment does not confirm purchase, activate the service, or require the Company to begin work. The service becomes active only after the Company receives the required payment and the payment is not cancelled, reversed, or charged back.

5. Advertising Budget and Ad Spend

5.1. If the Purchased Service involves advertising, advertising budget and advertising platform spend are separate from Company Fees and are considered Third-Party Costs.
5.2. The Client is solely responsible for funding and paying its advertising budget directly to Meta, Google, TikTok, LinkedIn, or any other applicable advertising platform.
5.3. The Client shall provide a valid payment card or other accepted payment method to be added to the Client’s advertising account, where applicable.
5.4. The applicable advertising platform shall charge the Client directly for advertising spend.
5.5. The Company shall not be responsible for paying, advancing, reimbursing, or refunding any advertising platform spend, advertising budget, or other Third-Party Costs.
5.6. The recommended starting advertising budget, if any, may be shown in the applicable online agreement form or payment link or otherwise communicated by the Company.
5.7. The final advertising budget shall be funded directly by the Client and may be adjusted by the Client based on campaign performance, recommendations from the Company, and the Client’s available budget.
5.8. The Company does not guarantee results if the Client fails to provide or maintain a sufficient advertising budget.

6. Service Start Date

6.1. For the purposes of this Agreement, the "service start date" means the date when the Company has received payment, the Client has provided the required access, approvals, information, materials, and cooperation, and the Purchased Service has started, launched, been delivered, or been made active.
6.2. The service start date is used to calculate any applicable refund, review, or money-back guarantee period under this Agreement.

7. Refunds, Money-Back Guarantee, and Service Acceptance

7.1. Refunds apply only to Company Fees and only under the conditions stated in this Agreement.
7.2. For any Purchased Service whose purpose is to generate leads, inquiries, appointments, applications, or similar opportunities, Company Fees paid for that Purchased Service during the applicable guarantee period may be refundable only if the Company does not generate any Qualified Leads during that period, except where the applicable online agreement form or payment link expressly states that the Company is responsible for closing leads for the Client.
7.3. For the purposes of the lead generation money-back guarantee, a "Qualified Lead" means a genuine inquiry generated through the Company’s system that is relevant to the Client’s business, includes a verifiable digital trail, and contains usable contact information that allows the Client to reasonably attempt follow-up.
7.4. Fake leads, spam submissions, bot submissions, test submissions, duplicates, invalid or unusable contact information, existing Client contacts, and persons who contacted the Client before the campaign began shall not count as Qualified Leads for the purpose of the money-back guarantee.
7.5. A Qualified Lead does not mean a guaranteed conversion, sale, appointment, booking, signed client, payment, or final business outcome. A lead shall not be disqualified merely because the person does not answer, does not proceed, changes their mind, objects to pricing, misses an appointment, is not ready to buy, or is not closed by the Client, provided that the lead otherwise meets the definition of a Qualified Lead stated above.
7.6. The Client may communicate a request for a refund within 30 (thirty) days from the service start date or delivery date of the applicable Purchased Service.
7.7. If the Purchased Service includes a website, landing page, branding, logo, CRM, AI assistant, hosted system, or related setup, the Client may request a refund only if the Client is not satisfied during the initial review period, requests up to two rounds of reasonable revisions, and chooses not to use or continue with the service. If the Client approves, uses, publishes, keeps access to, pays for hosting or maintenance, or otherwise continues with the service, the Client is not eligible for a refund for any later cancellation, change of mind, or decision to stop using the service.
7.8. For Purchased Services whose purpose is to generate leads, inquiries, appointments, applications, or similar opportunities, where the Client is responsible for closing leads, the money-back guarantee shall not apply if Qualified Leads are generated but the Client is unable to contact, qualify, schedule, consult, close, convert, onboard, enroll, hire, sell to, or collect payment from such Qualified Leads.
7.9. Third-Party Costs are non-refundable by the Company unless the applicable third party refunds them. Third-Party Costs include advertising spend, payment processing fees, platform fees, domain fees, software fees, hosting provider fees, and other outside costs not paid as Company Fees.
7.10. Any refund request must be communicated to the Company within the applicable refund or review period. The refund or review period is 30 days from the service start date or delivery date of the applicable Purchased Service. The Company may request written confirmation of the refund request for processing and recordkeeping purposes.
7.11. Refund eligibility applies only if the Client has fulfilled its obligations, including providing required access, approvals, information, materials, advertising budget where applicable, advertising payment method where applicable, and timely cooperation.
7.12. If the applicable online agreement form or payment link expressly states that the Company is responsible for closing leads for the Client, the Company Fees paid for the applicable lead generation and/or closing service during the applicable guarantee period may be refundable only if the Company does not close any Closed Leads during that period, subject to the Client fulfilling all required obligations under this Agreement.
7.13. If the applicable online agreement form or payment link states that both the Client and the Company may close leads, the Company Fees paid for the applicable lead generation and/or closing service during the applicable guarantee period may be refundable only if no Closed Leads are completed by either the Client or the Company during that period, subject to the Client fulfilling all required obligations under this Agreement.
7.14. If a refund is owed under Article 7.12 or Article 7.13 and the Client also chooses not to use or continue with any landing page, CRM, AI assistant, hosted system, or related setup, then Company Fees paid specifically for those setup components may also be refundable only if the Client does not approve, use, publish, keep access to, pay to maintain, or otherwise continue using those components. No refund applies to Third-Party Costs or to any component the Client uses, keeps access to, or continues with.

8. Cancellation and Termination

8.1. The first 30 (thirty) days from the service start date or delivery date may be used as the applicable refund, guarantee, or review period only where such period applies under Article 7.
8.2. During any applicable refund, guarantee, or review period, the Client has no obligation to continue the cooperation after the expiry of that period.
8.3. Cancellation does not automatically create a right to a refund. Refunds apply only under Article 7. For Purchased Services whose purpose is to generate leads, inquiries, appointments, applications, or similar opportunities, no refund is due if Qualified Leads were generated but the Client was unable to close, convert, sell to, or collect payment from such Qualified Leads.
8.4. If the Client requests cancellation during an applicable refund, guarantee, or review period, any refund shall be determined only under Article 7. The Client shall not owe future recurring Company Fees after cancellation takes effect, except for amounts already due, used billing periods, continued hosted use, Third-Party Costs, or other non-refundable amounts under this Agreement. If a recurring billing period has already started, the paid Company Fees for that billing period are non-refundable. If the Client informs the Company within the first two days of the billing period that the Client intended to pause or cancel the service, the Company may, at its discretion, approve a full refund.
8.5. Any recurring Purchased Service shall continue on a month-to-month basis unless paused or cancelled under this Agreement. To avoid being charged for the next billing period, the Client must inform the Company that the Client wants to pause or cancel the service before the beginning of the next billing period.
8.6. The Client may cancel the ongoing services by informing the Company. Cancellation shall take effect at the end of the billing period that is active at the time the cancellation request is made.
8.7. After the applicable refund, guarantee, or review period has expired, Company Fees are non-refundable unless otherwise required by law.

9. Leads, Client Follow-Up, and No Guarantee of Final Outcomes

9.1. For the purposes of this Agreement, a "lead" means any inquiry, contact, form submission, phone call, message, booking request, application, appointment request, consultation request, sales inquiry, or other prospective business opportunity generated through the Company’s campaigns, landing page, CRM, AI system, advertising, or other agreed marketing channels.
9.2. Depending on the Client’s industry, leads may include prospective customers, clients, patients, students, drivers, applicants, buyers, tenants, bookings, enrollments, jobs, sales opportunities, or other relevant prospects.
9.3. The Parties acknowledge that leads may vary in quality and may include both qualified and unqualified prospects.
9.4. The Company’s obligation is to use commercially reasonable efforts to generate leads and inquiries for the Client. The Company does not guarantee that every lead will be qualified, reachable, ready to buy, ready to start, ready to book, ready to enroll, ready to hire, ready to sign, or suitable for the Client’s services.
9.5. Unless the applicable online agreement form or payment link expressly states that the Company is responsible for lead follow-up, sales follow-up, appointment setting, or closing services, the Client is solely responsible for contacting, following up with, qualifying, consulting, scheduling, selling to, closing, onboarding, enrolling, hiring, or collecting payment from the leads generated through the system.
9.6. If the applicable online agreement form or payment link does not expressly state that the Company is responsible for lead follow-up, sales follow-up, appointment setting, or closing services, the Client is responsible for timely follow-up with all leads. Delays, missed calls, poor communication, lack of availability, pricing objections, offer objections, internal sales issues, or failure by the Client’s team to follow up properly shall not be considered a failure of the Company’s service.
9.7. Except for the limited refund guarantee stated in Article 7.12 where applicable, the Company does not guarantee closed customers, signed clients, booked appointments, enrolled students, hired drivers, treatment starts, purchases, revenue, payments, or any other final business outcome.
9.8. The Company does not guarantee a specific number of leads, appointments, consultations, bookings, applications, purchases, enrollments, hires, sales, clients, customers, or revenue.
9.9. If the applicable online agreement form or payment link expressly states that the Company is responsible for closing leads for the Client, a “Closed Lead” means a Qualified Lead generated through the Company’s system who completes a paid transaction with the Client, as supported by a verifiable digital trail. A Closed Lead does not include unpaid inquiries, unpaid consultations, no-shows, cancelled transactions, refunded transactions, chargebacks, or persons who contacted the Client before the campaign began.
9.10. If the Company is responsible for closing leads, the Client must provide accurate pricing, offers, availability, approvals, required information, payment collection process, calendar availability, service capacity, and timely cooperation. The Company shall not be considered to have failed to close leads if the Client’s pricing, availability, offer, reputation, service capacity, payment process, approvals, or cooperation prevents or delays closing.

10. CRM, Data Ownership, and Right to Export

10.1. The Client retains full ownership and control over all leads, CRM data, prospect data, customer data, client data, applicant data, records, inquiries, and communications generated for the Client within the scope of the cooperation.
10.2. The Client has the right, at any time during the cooperation and after its termination, to export all leads, CRM data, prospect data, customer data, client data, applicant data, records, inquiries, and communications in a reasonable and usable digital format.
10.3. The Company may not deny, retain, delete, or restrict access to the data referred to in this section, except to the extent necessary to protect its own know-how, software, systems, internal methods, or intellectual property, provided that the Client’s right to export its own data is not impaired.
10.4. The Client agrees to maintain timely and accurate updates in the CRM where required for proper tracking, reporting, communication, and attribution.

11. Continued Use After Termination

11.1. In the event of termination or cancellation, the Client may continue using any hosted component, landing page, CRM system, AI assistant, automation, or related system component only if the Client pays the applicable hosting, maintenance, CRM, AI, access, or other required fee shown in the applicable online agreement form or payment link or otherwise made available by the Company. Continued use of any such component confirms the Client’s decision to continue with that service and removes eligibility for a refund of the related Company Fees.
11.2. Continued use after termination does not include campaign management, advertising optimization, new creative production, strategy, sales follow-up, recruiting follow-up, enrollment follow-up, or active marketing management.
11.3. The continued use referred to in this section does not constitute a sale, assignment, or transfer of ownership of the Company’s landing pages, funnels, CRM setups, AI assistant setups, automations, workflows, scripts, prompts, tracking setups, templates, software solutions, systems, know-how, or intellectual property. It grants only a limited right to use the applicable system components for the Client’s business needs while the applicable hosting, maintenance, CRM, AI, access, or other required fees are duly paid.
11.4. If the Client does not wish to continue using the system, the Company shall enable the export of all Client-owned data referred to in this Agreement before access is deactivated.
11.5. Continued use may be subject to third-party platform rules, hosting availability, software provider terms, and timely payment of applicable hosting, maintenance, CRM, AI, access, software, or other required fees and related Third-Party Costs.

12. Intellectual Property and Know-How

12.1. Six Bits Media, LLC retains ownership of its internal know-how, business methods, internal systems, templates, campaign strategy, targeting methods, audience settings, optimization logic, advertising campaign structure, creative frameworks, workflows, automations, and other elements that constitute the Company’s trade secrets or intellectual property.
12.2. Unless expressly stated otherwise in the applicable online agreement form or payment link, all landing pages, funnels, CRM setups, AI assistant setups, automations, workflows, scripts, prompts, tracking setups, campaign structures, advertising setups, templates, and hosted system components created, configured, or provided by the Company remain the Company’s intellectual property, know-how, or licensed system components. The Client receives only a limited right to use them for the Client’s business while the applicable Company Fees, hosting fees, maintenance fees, CRM fees, AI fees, access fees, or other required fees are paid.
12.3. Upon termination of cooperation, the Company has the right to remove, retain, restrict, or protect internal elements of advertising campaigns, including targeting, audiences, campaign structure, ads, settings, optimization methods, and other internal elements, if such elements constitute the Company’s know-how, trade secrets, or intellectual property.
12.4. The Client retains the rights to its name, brand, domain identity, data, leads, CRM records, communications, and content specifically related to the Client’s business.
12.5. Nothing in this section may be interpreted as granting the Company the right to restrict the Client’s access to or export of data relating to leads, prospects, customers, clients, applicants, communications, and records generated for the Client.
12.6. The Client grants the Company a limited, non-transferable, non-exclusive license to use the Client’s brand assets, logo, business name, images, videos, offers, and related materials solely for the purpose of performing the services under this Agreement.

13. Confidentiality

13.1. All confidential, proprietary, business, technical, financial, marketing, customer-related, client-related, applicant-related, lead-related, and operational information disclosed by one Party to the other shall be treated as confidential.
13.2. Each Party agrees to use reasonable care to protect the other Party’s confidential information and not to disclose such information to third parties except as necessary to perform this Agreement or as required by law.
13.3. The Company may use third-party platforms, contractors, team members, software providers, and service providers where reasonably necessary to perform the services, provided that confidential information is used only for the purpose of performing the services.
13.4. Confidentiality obligations shall survive termination of this Agreement.

14. References, Testimonials, and Public Use

14.1. The Company shall not use the Client’s name, logo, brand, results, case details, customer information, client information, patient information, applicant information, or other sensitive details as a public reference, testimonial, case study, advertisement, or self-promotion without the Client’s prior written consent.
14.2. The Company is not required to provide direct contact with existing clients or partners for reference purposes.
14.3. The Company may, at its discretion, provide anonymized examples of results, testimonials, screenshots, or other materials, provided such materials do not violate confidentiality obligations or disclose protected client information.

15. Commission and Attribution

15.1. Commission shall apply only if it is expressly stated in the applicable online agreement form or payment link, including the applicable commission percentage, lead closing responsibility, or any related notes, comments, or special terms entered, selected, or displayed in the applicable online agreement form or payment link.
15.2. If a commission applies, it shall be calculated on all actual payments collected by the Client, its representatives, related business locations, successors, or affiliated entities from Qualified Leads who were verifiably acquired through the Company’s system, including initial payments, future payments, follow-up purchases, additional services, renewals, upgrades, treatment plans, procedures, packages, or any other paid transaction connected to that Qualified Lead.
15.3. Unless expressly stated otherwise in the applicable online agreement form or payment link, commission shall be lifetime and shall continue to apply for as long as the Client, its representatives, related business locations, successors, or affiliated entities collect payments from the Qualified Lead, whether such payments are collected during the active cooperation or after termination, cancellation, pause, or expiration of services.
15.4. Commission shall not be calculated on leads, inquiries, scheduled calls, scheduled consultations, appointments, applications, estimates, unpaid amounts, cancelled transactions, refunded amounts, chargebacks, no-shows, existing Client contacts, or persons who contacted the Client before the campaign began.
15.5. Commission applies only to the original Qualified Lead who was verifiably acquired through the Company’s system. Commission shall not apply to family members, friends, referrals, or other third parties later referred or introduced by that Qualified Lead, unless such person was also separately generated, tracked, and verified through the Company’s system.
15.6. Attribution to the Company’s system must be based on a verifiable digital trail, such as CRM records, UTM parameters, advertising campaigns, landing pages, phone tracking, forms, messages, or other relevant data.
15.7. The Client’s failure or inability to contact, qualify, follow up with, schedule, consult, close, convert, onboard, enroll, hire, or collect payment from leads or prospects shall not be considered a failure of the Company’s service, provided that the leads were generated through the Company’s system and are supported by a verifiable digital trail.
15.8. Any commission owed to the Company shall be due within seven days after the Client, its representatives, related business locations, successors, or affiliated entities collect the applicable payment from the Qualified Lead. If the applicable payment is later refunded, charged back, cancelled, reversed, or not retained, the Parties shall reasonably adjust the commission against future commission amounts or through reimbursement, as applicable.

16. Third-Party Platforms, Compliance, and Client Responsibilities

16.1. The Client understands that the services may depend on third-party platforms, including Meta, Instagram, Google, TikTok, LinkedIn, WhatsApp, CRM providers, AI providers, hosting providers, domain providers, payment processors, and other software or advertising platforms.
16.2. The Company is not responsible for interruptions, restrictions, rejections, delays, account reviews, policy changes, billing issues, platform errors, or other issues caused by third-party platforms.
16.3. The Client is responsible for providing accurate information, service information, pricing, offers, availability, photos, videos, approvals, access credentials, advertising account access, page access, domain access, CRM access, and any other materials reasonably required for performance of the services.
16.4. The Client is responsible for ensuring that its products, services, offers, claims, pricing, licenses, operations, and customer interactions comply with all laws, regulations, professional rules, advertising rules, platform policies, and industry-specific requirements applicable to the Client’s business.
16.5. Delays caused by the Client’s failure to provide required information, approvals, materials, access, advertising budget, or required cooperation shall not be considered a failure of the Company’s service.

17. Limitation of Liability

17.1. The Company shall not be responsible for errors, delays, or performance issues resulting from faulty, incomplete, inaccurate, or delayed information supplied by the Client or by leads, prospects, customers, clients, applicants, or other third parties.
17.2. The Company shall not be liable for any costs, damages, lost profits, lost revenue, lost opportunities, delays, account restrictions, or platform issues due to causes beyond its reasonable control, including changes in third-party policies, technical issues, payment failures, advertising platform restrictions, or force majeure events.
17.3. The Company’s total liability under this Agreement shall not exceed the amount of Company Fees paid by the Client to the Company during the most recent one-month period, excluding Third-Party Costs, advertising spend, payment processing fees, platform fees, software fees, domain fees, and other outside or pass-through costs.
17.4. In no event shall the Company be liable for indirect, incidental, special, consequential, punitive, or exemplary damages.

18. Chargebacks and Payment Disputes

18.1. The Client does not waive the right to dispute a payment if the service is not provided in accordance with the agreed contractual obligations, or if there is a justified dispute concerning the performance of the service.
18.2. Any provision that could be interpreted as a complete and unconditional waiver of the Client’s right to a complaint, payment dispute, or chargeback shall apply only to the extent that it is not contrary to this Agreement, the applicable rules of payment processors, and applicable regulations.
18.3. Before initiating any formal dispute, chargeback, or payment dispute procedure, the Parties shall first seek to resolve the issue amicably through written communication.
18.4. The Client agrees not to initiate a chargeback or payment dispute for amounts that are non-refundable under this Agreement, including Company Fees for services the Client approved, used, kept access to, published, paid to maintain, or continued with; Company Fees for Purchased Services where Qualified Leads were generated; used hosted or maintenance periods; advertising spend; payment processing fees; platform fees; software fees; domain fees; and other Third-Party Costs, unless required by law or payment processor rules.

19. Term, Renewal, and Billing

19.1. Recurring Purchased Services are provided on a month-to-month basis.
19.2. Recurring Purchased Services automatically renew each month unless cancelled in accordance with this Agreement.
19.3. The Client is responsible for maintaining a valid payment method for recurring payments, hosting or maintenance fees, and any applicable Company Fees.
19.4. Failure to pay amounts due may result in suspension or termination of services, subject to any notice requirements required by law.

20. Governing Law and Venue

20.1. This Agreement shall be governed by and interpreted in accordance with the laws of the State of Illinois, United States of America.
20.2. The proper venue for any legal action to enforce this Agreement shall be the courts located in the State of Illinois, unless otherwise required by applicable law.

21. Entire Agreement

21.1. This Agreement, together with the applicable online agreement form or payment link, constitutes the entire agreement between the Parties.
21.2. This Agreement replaces and supersedes all prior or separate agreements, communications, understandings, or discussions relating to the same services.
21.3. Any modification or amendment to this Agreement must be made in writing and accepted by both Parties.
21.4. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

22. Electronic Acceptance

22.1. This Agreement may be accepted electronically.
22.2. The Client’s completion or submission of the applicable online agreement form or payment link, payment through the applicable online agreement form or payment link, checking of a terms acceptance box, or electronic signature shall constitute acceptance of this Agreement.
22.3. The Parties agree that a digitally accepted, electronically signed, or electronically stored copy of this Agreement shall be treated as an original.
22.4. A separate handwritten signature is not required if the Client has accepted this Agreement through the applicable online agreement form or payment link, payment through the applicable online agreement form or payment link, terms acceptance box, electronic signature, or form submission.